Privacy Policy
Last updated: Thursday, December 4, 2025
At TÉTA, we take your data protection seriously. This privacy policy explains how we collect, use and protect your personal information.
1. Who are we?
Data controller: TÉTA CVR: 44196689 Thorslundsvej 3 5000 Odense C E-mail: info@tetarituals.dk Phone: +45 50 42 42 44
2. What information do we collect?
We only collect the information necessary to process your order and improve your customer experience.
When you shop with us, we collect:
- Name
- Email address
- Delivery address
- Billing address
- Telephone number
- Payment information (securely handled via Shopify Payments)
When you sign up for our newsletter:
- Email address
- Name (optional)
Automatically collected data:
- IP address
- Browser type
- Visitor data (via cookies)
3. How do we use your information?
We use your information to:
- Process and deliver your order
- Send order confirmation and delivery information
- Respond to your inquiries
- Send newsletters (if you have signed up)
- Improve our webshop and customer service
- Comply with legal obligations
4. Legal basis (GDPR Article 6)
We process your personal data on the basis of:
- Contract fulfillment (GDPR Art. 6, para. 1, lit. b): To complete your purchase
- Consent (GDPR Art. 6, para. 1, letter a): If you sign up for the newsletter
- Legitimate interest (GDPR Art. 6 (1) (f): To improve our services
5. Sharing of information
We never share your personal information with third parties for marketing purposes.
We only share information with:
- Shopify (our e-commerce platform)
- Payment providers (Shopify Payments, Stripe, MobilePay)
- Shipping companies (delivery address only)
- Email marketing (if you have signed up for a newsletter - e.g. Klaviyo/Mailchimp)
All our partners are GDPR compliant and process your data securely.
6. Data storage
Order information: We store your order information for 5 years in accordance with the Danish Accounting Act.
Newsletter: We keep your email until you unsubscribe.
Cookies: Read more in our Cookie Policy .
7. Your rights (GDPR)
You have the following rights under GDPR:
Right to access: You can request a copy of the information we hold about you.
Right to rectification: You can ask us to correct incorrect information.
Right to erasure ("right to be forgotten"): You can request that we delete your information if we no longer have a legitimate need to keep it.
Right to restriction: You can ask us to restrict the processing of your information.
Right to data portability: You can request to receive your data in a machine-readable format.
Right to object: You can object to the processing of your information at any time.
To exercise your rights: Send an email to info@tetarituals.dk
8. Security
We use SSL encryption on our webshop to protect your data during transmission.
Your payment information is never stored with us – it is handled securely by our payment providers.
9. Children's privacy
Our webshop is not directed at children under the age of 18. We do not knowingly collect information from children.
10. Changes to the Privacy Policy
We may update this privacy policy from time to time. Significant changes will be communicated via email or on our webshop.
11. Complaints
If you believe that we are not processing your personal data correctly, you can complain to:
Danish Data Protection Authority Borgergade 28, 5. 1300 Copenhagen K E-mail: dt@datatilsynet.dk Telephone: +45 33 19 27 00
12. Contact
Do you have any questions about our processing of personal data? Contact us at info@tetarituals.dk
Last updated: 11-12-2025
